Generic Management NQF 5
Online Course

SAQA ID: 59201 / 63334
NQF LEVEL: 5
CREDITS: 162
Entry Level Requirement: Grade12 & Computer Literacy
Delivery: Classroom/Blended/Online
Accreditation: W&R SETA
Cost: R5150.00

What you will learn

A person acquiring this qualification will be able to manage first-line managers in an organisational entity. On achieving this qualification, the learner will be able to:

• Initiating, developing, implementing, and evaluating operational strategies, projects, and action plans, and where appropriate, recommending change within teams and/or the unit to improve the effectiveness of the unit

• Monitoring and measuring performance and applying continuous or innovative improvement interventions in the unit to attain its desired outcomes, including customer satisfaction, and thereby contributing towards the achievement of the objectives and vision of the entity

• Leading a team of first-line managers, by capitalising on the talents of team members and promoting synergistic interaction between individuals and teams, to enhance individual, team, and unit effectiveness to achieve the goals of the entity

• Building relationships using communication processes both vertically and horizontally within the unit, with superiors, and with stakeholders across the value chain to ensure the achievement of intended outcomes

• Applying the principles of risk, financial and knowledge management, and business ethics within internal and external regulatory frameworks to ensure the effectiveness and sustainability of the unit

• Enhancing the development of teams and team members through facilitating the acquisition of skills, coaching, providing career direction, and capitalising on diversity in the unit